At OXARYN, customer satisfaction is our top priority. Please review our returns and refund policy carefully before placing an order.
Due to international logistics and fulfillment processes, we currently do not accept returns for unwanted products, incorrect sizing, or change-of-mind purchases.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@oxaryn.com with your order number and clear photos of the issue. We will verify your claim and offer a replacement or refund where applicable.
Refunds are granted only for verified damaged, defective, or incorrect products. Once approved, refunds are processed to your original payment method within 5–10 business days.
Once an order has been placed, it is immediately sent for processing and cannot be canceled or changed. Please review your order details carefully before completing your purchase.
OXARYN reserves the right to deny refund requests that do not meet the criteria outlined in this policy. Our goal is to ensure fairness and clarity while maintaining high standards of service for all customers.